Returns & Exchanges
At GREENIES™, we want you to love your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all items in original condition. We make the process simple and eco-friendly to ensure your shopping experience remains as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn items in their original biodegradable packaging, ensuring all eco-tags are still attached.
- 3.Print and Attach Label
Download and print the carbon-neutral shipping label provided through the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized courier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.